Welcome to Solo Connects Ltd ("we," "us," "our"). These Terms and Conditions govern your participation in our singles community and events. By purchasing a ticket and attending an event, you agree to comply with these Terms.

1. Introduction

When joining the Solo Connects community or attending events, you agree to the following Terms and Conditions. Solo Connects Ltd is a singles events company with the primary objective of facilitating a community and events for single people through in-person social events and activities.

2. Privacy & Data Protection

2.1. Solo Connects Ltd will not share any personal details with other members without your express permission unless required by law.

2.2. Further details of how we handle your data can be found in our Privacy Policy.

3. Photography & Media Consent

3.1. Solo Connects Ltd hosts may take photos and/or videos during events. By attending, you consent to us using your images for promotional purposes on our website, social media, marketing, and PR materials.

3.2. If you do not want your images used, please email [email protected] to remove consent or request approval.

3.3. You must also alert event photographers at the time if you do not wish to be in any photos.

4. Membership & Profile Information

4.1. Members joining the monthly membership will be asked to provide additional information to build a personal profile.

4.2. Solo Connects Ltd may request an identification check but cannot take responsibility for its accuracy.

4.3. Members are encouraged to verify the information provided by other attendees through personal means.

5. Interactions & Safety Guidelines

5.1. If you exchange personal details with other members or join WhatsApp or Facebook groups set up by us or other guests, you do so at your own risk.

5.2. Solo Connects Ltd accepts no responsibility for personal issues arising from interactions through Solo Connects events or its membership network.

5.3. Solo Connects Ltd is not responsible for any emotional distress or physical harm resulting from interactions before, during, or after events.

5.4. Drink safety is important; guests should monitor their drinks, avoid accepting drinks from strangers, and report concerns to event hosts. Sadly, drink spiking is something that everyone should be aware of.

6. Ticket Purchase & Event Changes

6.1. By purchasing a ticket, you confirm and accept all terms and conditions. If purchasing for others, you confirm they are single and accept the same Terms.

6.2. In the case of a venue or date change, we will provide notice using the contact details provided.

6.3. If an event is cancelled, you will be offered a credit to the value of your booking if you cannot attend the revised event.

6.4. Refunds will not be issued for venue changes, date changes, or cancellations.

6.6. If an event involves a third party, booking changes or credit notes may not be possible due to their cancellation policies.

7. Third-Party Events & Activities

7.1. Solo Connects Ltd may partner with third parties for experiences or activities. If you buy a ticket for such events, your name, mobile number, and email may be shared with a third party.

7.2. Additional paperwork or waivers may be required, and failure to complete them may result in non-participation.

7.3. Participation in all events is voluntary and at your own risk.

8. Health & Safety Disclaimer

8.1. Participation in exercise-related activities carries inherent risks, including injury. Attendees must consider their fitness levels before participating.

8.2. If you have any medical conditions or take prescribed medication that may affect your performance, you must inform the organisers before participation.

8.3. You will inform the organisers of any symptoms (e.g., fatigue, shortness of breath, chest discomfort, any pain/discomfort/concern for your safety/benefit) during your participation in exercise related activity.

8.4. You are aware that exercise can be physically stressful and, in certain instances, can even result in injury or death. The levels of exercise that you will perform will be at your own pace, based on your own cardio-respiratory (heart & lung) fitness, muscular strength, and endurance.

8.5. You understand that your participation in events and any related activity conducted by Solo Connects Ltd is voluntary and at your own risk.

9. Walks & Hikes

9.1. Participants must wear suitable attire for the expected terrain and weather conditions.

9.2. Dogs are usually allowed but must be kept under control and on a lead if required. Owners are responsible for their dog's behaviour.

9.3. Alcohol consumption during walks or hikes is at your own risk.

9.4. Participants should notify organisers of any allergies prior to events.

10. Liability & Personal Responsibility

10.1. Solo Connects Ltd and its representatives are not liable for any injuries or damages arising from participation in events or activities.

10.2. We are not liable for any damage to clothing from the name badges; do not put these on delicate clothing items.

10.3. Solo Connects Ltd is not responsible for lost or stolen items during our events.

10.4. Solo Connects Ltd does not provide transport to and from events. Any arranged transport is at your own risk.

10.5. Any participants who consume alcohol at an organised event do so entirely at their own risk, and Solo Connects LTD or its representatives shall not be responsible or liable for the consequences of anyone doing so.

11. Event Structure & Conduct

11.1. While we aim to provide a balanced gender ratio, this cannot be guaranteed.

11.2. Solo Connects Ltd has a zero-tolerance policy for offensive, abusive, racist, or disruptive behaviour.

11.3. Any guest displaying inappropriate behaviour will be asked to leave, receive no refund, and have their membership terminated.

11.4. Solo Connects Ltd works with venues to enforce behavioural policies.

12. Freelance Hosts & Consultants

12.1. Solo Connects Ltd does not directly employ its event hosts or consultants; they operate in a freelance capacity.

12.2. If you experience any issues with a host, please email [email protected].

12.3. Solo Connects Ltd is not liable for any misconduct by freelance consultants.

13. Acceptance of Terms

13.1. By purchasing a ticket and attending an event, you confirm that you have read, understood, and accepted these Terms and Conditions in full. When purchasing tickets on behalf of other guests, you are confirming they are single and accepting the same.

13.2. You acknowledge participation in all activities is at your own risk.

I acknowledge that I have read this document in its entirety and understand the above. I have had the opportunity to ask questions and receive answers.

For any questions, please contact us at [email protected].

Solo Connects Terms and conditions (last updated 19/03/25)